We collect personally identifiable information (“Personal Information”) and other non-individually identifiable information from you when you register on the DexCare Services, respond to communication, or otherwise use the DexCare Services in any manner.
To participate in certain features of the DexCare Services, you will be required to provide certain Personal Information. For example, when registering as a user on any DexCare Service, we may ask you for your name, e-mail address, birth date, mailing address, zip code, phone number, credit card information or other Personal Information. You may, however, visit portions of the DexCare Services without providing any Personal Information.
We may collect and use mobile device identifiers, IP addresses, and session identifiers to analyze trends, to administer the DexCare Services, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.
If necessary to perform the DexCare Services, we may collect protected health information (“PHI”), as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Any use of PHI will be in accordance with applicable laws, including HIPAA.
Like many web sites and certain mobile apps, we use and may allow third party service providers to use “cookies”, flash cookies, local shared objects, web beacons, pixels, single pixel GIFs, clear GIFs, and/or other tracking technologies to enhance your experience and gather information about visitors and visits to the DexCare Services, including how you use the DexCare Services (“Usage Data”). Please refer to the “Do we use 'cookies'?” section below for information about cookies and how we use them.
We may also collect transactional information, customer services information, or any other legally permissible information.
We may collect and store certain other personally non-identifiable information. This information is collected passively using various technologies, and cannot presently be used to specifically identify you.
Your information may be supplemented with additional information from other companies such as publicly available information, information about households, and other information that we may append or match to your information.
We may use the Personal Information and other data we collect from you when you register, purchase services, respond to a survey or marketing communication, access or view the DexCare Services, or use certain other DexCare Service features in the following ways:
We reserve the right to make full use of Usage Data. For example, we may use Usage Data to provide better service to Service visitors or end users, customize the Services based on your preferences, compile and analyze statistics and trends about the use of our Services and otherwise administer and improve our Services.
You understand and agree that if you are using any DexCare Service from a country outside the United States and provide Personal Information to the DexCare Service, you will be authorizing and consenting to the transfer of Personal Information about yourself to the United States. You understand that the privacy laws of the United States may be different from and not as comprehensive or protective as those in your country, and you agree that the transfer of your Personal Information to the United States occurs with your consent. Personal Information collected on the DexCare Service may be stored and processed in the United States or abroad.
You understand and agree that we can disclose your Personal Information and other data to third parties, as follows:
You can correct or update your Personal Information by re-registering or by contacting us by e-mail at email@example.com. It may take us up to 30 days to process your request.
If you are using our website, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you are accessing our services through a mobile app, you can choose to change your permissions and settings on your mobile device. Each browser and device is different, so look at your browser or devices Help or Settings menu to learn the correct way to modify them. If you turn cookies off or disable certain permissions, you won’t have access to many features that may make your DexCare Service more efficient and some of our services will not function properly.
Our DexCare Services currently do not respond to “Do Not Track”(DNT) signals and do not recognize browser-based “do-not-track” requests.
DexCare follows generally accepted industry security standards to safeguard and help prevent unauthorized access and maintain data security of Personal Information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of any Personal Information submitted to or otherwise collected during your use of any DexCare Service. Accordingly, you understand and agree that you transmit all data, including Personal Information, to us at your own risk.
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Only individuals 18 years of age or older are authorized to use the DexCare Services, either for themselves or on behalf of their minor children. We do not knowingly collect information directly from children under the age of 18. If you have reason to believe that an individual under the age of 18 has provided Personal Information to us through a DexCare Service, please contact us, and we will endeavor to delete that information from our databases.
We will store the Personal Information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.
We welcome your questions, comments, and concerns about the DexCare Services. Please send us any and all feedback pertaining to the DexCare Services to firstname.lastname@example.org.
For California residents: We may share your personal information with third parties and affiliated third parties (such as local, state and regional affiliates and affiliate alliances), some of which do not share the We name, for their direct marketing purposes. As these third parties and this category of affiliated third parties are considered an unaffiliated party under California law, you may opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To opt out, please contact us as described in the “How to Contact Us” section below.
We will continue to provide your information to local, state and regional affiliates and affiliate alliances identified in your membership application or account for the purpose of processing your membership in such affiliate and affiliate alliance programs.
The California Consumer Privacy Act (CCPA), effective January 1, 2020, gives California consumers enhanced rights with respect to their personal information that is collected by businesses. First, California consumers may opt out of having their personal information sold to other persons or parties. Second, they have a right to know:
In addition, California consumers can request that the personal information a business has collected about them be deleted from the business’s systems and records.
To make a “request to know” or request to delete your personal information, send us an e-mail at email@example.com .
(Please put either“Request to Know” or “Request to Delete” in the subject heading of your email.) We will use commercially reasonable efforts to honor these requests whether or not you would qualify as a California consumer under the CCPA.
If and to the extent we are considered a covered business under the CCPA: We will confirm receipt of your request within 10 days along with a description of what steps we will take to verify and respond. We must provide the requested information or delete your personal information within 45 days of receipt of your request but can use an additional 45 days, but we must let you know the additional time is needed.
When contacting us, we may ask you to provide certain, limited personal information, such as your name, email address and/or account login ID and/or password, to verify your request and to match with our records and systems. This is also to protect against fraud. We will not retain this personal information or use it for any other purpose. Also please be advised that we need to search our records and systems only for the preceding 12 months.
Residents of other states may also have similar rights to request information about or delete their personal information. To inquire about exercising these rights, please contact us at firstname.lastname@example.org.
Pursuant to California’s “Shine The Light law (California Civil Code § 1798.983), California residents are entitled, once a year and free of charge, to request the disclosure of certain categories of personal information to third parties for their own direct marketing purposes in the preceding calendar year, if any. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt out of this type of sharing. You may request this information by contacting us at email@example.com.
Indicate in the email subject line, “California Shine The Light Request.” Please include your mailing address, state of residence, and email address with your request.