The Operating System for Digital Care
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ANNOUNCEMENT
DexCare Appoints Toby Cosgrove, M.D. to Board Of Directors. Chief Executive Officer of Cleveland Clinic expands company's health system experience and thought leadership
Read the Announcement >
Dexcare is a Platform-as-a-Service (PaaS) for health systems that intelligently orchestrates digital demand and health system capacity across all lines of care. In a complex and vast sea of “point solutions”, DexCare is the operating system that makes it all work.  
Data-driven intelligence flexes and optimizes resources to increase productivity and reduce cost
Scales access by expanding reach of health system service lines into a new, digital and on-demand consumer arenas

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Drives new, commercial patient acquisition by providing a fully digitized and unified user experience while leveraging existing EMR, caregiver and brand investments
The Dexcare Platform >
“At Kaiser Permanente Ventures we are always looking to the forefront of digital innovation.  DexCare is leading the industry with a more flexible and robust way of delivering care, and we are thrilled to have the opportunity to help them grow.”
Liz Rockett | Director
“Virtual care has always been a key strategy to ensure we are delivering the best care to our patients. Like many hospital systems, COVID triggered an increased demand for virtual care offerings, but not every health system can offer the service and coordination and orchestration of primary and specialty care the way that we do. So, for us, our virtual infrastructure had to facilitate that richness. DexCare offers us a ‘wrapper’ that pulls patients and consumers into our environment with ease."
Dr. Sarah Pletcher | Vice President and Executive Medical Director of Virtual Care
"DexCare was instrumental as we transformed our ambulatory care model to better meet the needs of patients over the past few years. In 2020, scalability of the DexCare platform was instrumental in our response to COVID. We're proud that this internally developed and incubated technology is now ready to be made available to other health systems—furthering the Providence vision of health for a better world."
Rod Hochman | M.D., President and CEO
“At Define we intentionally seek out companies leading the consumerization of healthcare because we believe in its transformative impact. DexCare's unique solution to make digitally-enabled care more discoverable and actionable for consumers, while at the same time making it effective for health systems, is the kind of solution that will lead to a better healthcare system for everyone."
Lynne Chou O'Keefe | Founder and Managing Partner
“Patients should be able to see the right doctor at the right time—and with the proliferation of new virtual care models, what was once a goal is now rapidly becoming a reality. We’re proud to join DexCare as partners as we work to deliver convenient, excellent care to patients, in the right care settings.”
Senator William H. Frist, M.D. | Founding Partner, Frist Cressey Ventures & Creator of “A Second Opinion” Podcast
“In a way COVID did a us a service by enabling us to introduce a broader set of care options to patients. Our focus now is to hold and grow virtual—offering consumers more options for where and when they get their care—and that takes a platform like DexCare. For us, we knew a partnership with DexCare, having been created for a system like Providence, was a good fit for our Health Network. There are other options, but DexCare’s leadership, experience and  goals are well aligned with ours.”
Wendy S. Horn | VP Business Development, Community Health Network
Incubated at Providence Health, one of the nation’s largest and most innovative health systems, DexCare generates new patients, increased revenue, better satisfaction and substantial cost savings.
75%
Digitally
Enabled
70%
Commercially
Insured
32%
New Patients
to System
5x
In Downstream
Revenue
96
Patient
NPS
$22
Savings
Per Encounter
“Digitally-enabled care is now a strategic imperative for health systems. DexCare has proven itself during the COVID-19 crisis—enabling us to flex our operations across virtual, at-home and in-person care. It’s now an essential element as we move to make virtual care effective across our ambulatory business lines, at scale.”
Aaron Martin | Executive Vice President and Chief Digital and Innovation Officer

Recommended Resources

DexCare Webinar  |  12.02.20
The New Health Care Imperative: Optimizing Access Across Business Lines

Innovators like Kaiser, Houston Methodist, Community Health Network and Providence are investing in new infrastructure that orchestrates health system capacity and digital demand across all lines of care, and are exploring new models for consumer access, navigation and optimization. View this discussion with changemakers at some of the most innovative health systems.

WATCH VIDEO >
Providence Digital Innovation Team
COVID-19 Digital Insight Report | Distributed Care & Digital Health

For care that is no longer tied to the nearest clinic location, providers have an opportunity to aggregate patient demand for care across geographies, apply intelligence to match supply and demand and optimize access across their networks, and route patients to the right venue of care for their needs and preferences using data.

VIEW REPORT >
Vizient
VentureSprout Podcast

VentureSprout recently spoke with DexCare CEO Derek Streat and Sara Vaezy, Chief Digital Strategy and Business Development Officer of Providence about the challenges health care organizations face in digital health, from disruptors in the market to complex market demands that hinder development—and how DexCare is making an opportunity out of those challenges.

PART ONE >PART TWO >
A Second Opinion Podcast with Senator Bill Frist, M.D.
Preparing for Healthcare in 2025 and Beyond

Senator Frist speaks with Dr. Rod Hochman, President and CEO of Providence. In addition to being CEO of Providence, Dr. Hochman is also the 2021 chair of the American Hospital Association. Together they discuss the challenges of the health industry shifting to face COVID, rapid shifts in technology, and what data means to business and the future of healthcare.

LISTEN TO DISCUSSION>
View All Resources >

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About DexCare

DexCare is a Platform-as-a-Service (PaaS) that intelligently orchestrates health system capacity and digital demand across all lines of care. In a complex and vast sea of virtual “point solutions”, DexCare is the operating system that makes it all work. DexCare’s data-driven intelligence engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals—expanding the reach of health system service lines into a new, digital and on-demand consumer arena. The platform attracts and caters to high-value consumers by providing a fully-digitized, unified experience that routes consumers to the best care options while leveraging existing EMR, caregiver and brand investments. Incubated at Providence, one of the nation’s largest and most innovative health systems, and used by other leading health systems like Houston Methodist, Community Health Network and Froedtert Health, DexCare has enabled service lines to attract 30% more new patients, capture 5x downstream revenue, generate $22 per patient encounter in costs savings, and deliver a net promotor satisfaction score greater than 80.

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